TapToPark Privacy Policy

Last Updated: June 2026

TapToPark LLC (“TapToPark,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose information when you use the TapToPark mobile application, website, SMS services, and related products and services (collectively, the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

A. Information You Provide

We may collect:

  • Name
  • Email address
  • Phone number
  • Vehicle information
  • License plate information
  • Account credential
  • Payment-related information
  • Communications with support

B. Vehicle Session Information

When using participating valet services, we may collect:

  • Vehicle make, model, and color
  • License plate number
  • Session history
  • Check-in and retrieval timestamps
  • Location information associated with the session
  • Vehicle photographs captured during check-in

C. Device Information

We may automatically collect:

  • Device type
  • Operating system
  • IP address
  • App version
  • Browser information
  • Diagnostic and performance data

D. Location Information

We may collect location-related information associated with parking sessions and participating locations.

2. How We Use Your Information

We use information to:

  • Create and manage accounts
  • Provide valet session access
  • Process retrieval requests
  • Facilitate parking payments
  • Display vehicle photographs
  • Maintain session history
  • Improve platform performance
  • Provide customer support
  • Prevent fraud and misuse
  • Comply with legal obligations

3. Vehicle Photographs

Participating valet operators may capture photographs of vehicles during check-in.

These photographs may be used for:

  • Vehicle condition documentation
  • Damage claim investigations
  • Operational records
  • Customer service support

Photographs may be retained for a limited period determined by TapToPark or the participating operator.

Users are encouraged to download and save photographs they wish to retain for their personal records.

4. Payment Information

TapToPark does not store complete payment card information.

Payments are processed through authorized third-party payment processors.

Payment information is subject to the privacy and security practices of those providers.

5. SMS Communications

By providing a phone number, you consent to receive service-related text messages including:

  • Session notifications
  • Payment links
  • Vehicle retrieval updates
  • Account-related communications

Message and data rates may apply.

7. Data Retention

We retain information only as long as reasonably necessary to:

  • Provide services
  • Maintain operational records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal obligations

Retention periods may vary by data type.

8. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission or storage can be guaranteed to be completely secure.

9. Your Rights

Depending on your location, you may have rights to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Request a copy of your data
  • Withdraw certain consents

Requests may be submitted using the contact information below..

10. Children’s Privacy

The Services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13.

11.Third-Party Services

The Services may integrate with third-party providers, including payment processors, mapping services, cloud providers, and communication platforms..

Their privacy practices are governed by their own policies.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted within the Services and reflected by the updated “Last Updated” date.

Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

TapToPark LLC

Email: support@gettaptopark.com

Website: : https://www.gettaptopark.com

For privacy-related questions or requests, please contact us using the information above.